Refund Policy

General Policy

Subscription fees are non-refundable. When you purchase a subscription, you receive immediate access to all features included in your plan for the full billing period.

Technical Issues

If you experience a technical issue that prevents you from using the service, please contact us at andeh@myjobconcierge.com within 7 days of the issue occurring. We will review your case and, at our discretion, may issue a credit or partial refund.

Pay-Per-Use Services

Charges for individual AI tool uses (e.g., a single CV audit or cover letter) are non-refundable once the service has been delivered.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access to paid features until then. No refund is issued for the remaining portion of the billing period.

Questions

If you have a question about a charge, contact us at customer@myjobconcierge.com.