Protection Caseworker Associate

for paragraphs,

for section headers. Identify sections: Introduction, Organizational Context and Scope, Required Qualifications and Experience (maybe subheaders Education, Experience, Skills, Languages, Required Competencies, Values, Core Competencies, Notes). Also maybe "Required Qualifications and Experience" is a header. The text includes tags; we need to preserve content word-for-word, but we need to format as HTML. We must not add or remove content. So we need to keep all text exactly as given, but wrap paragraphs appropriately. We need to identify where paragraphs start and end. The raw text includes many

tags already. We need to keep them as

. However we must not use

or
. The
tags are present; we need to remove them? The rule: No
tags. So we need to replace
with appropriate paragraph breaks or just keep as part of paragraph? The original includes

. That likely indicates line breaks within a paragraph. We should treat the whole content as one paragraph until a new

tag. So we need to keep the text inside each

as is, but we must not include
tags. So we need to replace
with spaces or just keep as part of paragraph. Since we cannot add or remove content, but we must remove
tags. The instruction: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". Removing
tags would be removing characters. However
is not "content" but a tag. The content includes the text before and after
. The
itself is not visible content; it's a formatting tag. The rule about preserving content likely means we cannot change the words, but we can remove markup tags like
. The instruction says "do not add, remove, summarise, or rephrase". Removing
tags is removing markup, not content. I think it's allowed because it's not part of the textual content. The content includes the text; we need to keep the words exactly. So we can strip
tags. Also need to use

for section headers. Which are the headers? The text includes tags for headings like "Introduction", "Organizational Context and Scope", "Required Qualifications and Experience", "Education", "Experience", "Skills", "Languages", "Required Competencies", "Values", "Core Competencies", "Notes". Also maybe "Required Qualifications and Experience" is a header. The tags indicate they are bold but not necessarily h4. We need to decide which to mark as h4. The rule: Use

for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we need to map the headings in the job description to h4. Let's list them: - Introduction (maybe not a section header? It's a paragraph with strong tag; but it's a header? It might be considered a section header. However the example includes "About the Role". I'd treat "Introduction" as a header? Not sure. The text:

Introduction

. That's likely a header. We'll make it

Introduction

. - Organizational Context and Scope (strong tag). We'll make

Organizational Context and Scope

. - Required Qualifications and Experience (strong). That's a header. We'll make

Required Qualifications and Experience

. - Education (strong).

Education

. - Experience (strong).

Experience

. - Skills (strong).

Skills

. - Languages (strong).

Languages

. - Required Competencies (strong).

Required Competencies

. - Values (strong).

Values

. - Core Competencies (strong).

Core Competencies

. - Notes (strong).

Notes

. Also maybe "Required Qualifications and Experience" includes subheaders Education, Experience, Skills, Languages, Required Competencies, Values, Core Competencies, Notes. We'll follow that. Now we need to ensure that list items are wrapped in

• . The text includes
  with
  • items for Education, Experience, Skills, Values, Core Competencies. Also there is an
    for duties (list of responsibilities). That's an ordered list; but rule says use
    • for list items (duties, requirements, qualifications, skills). However the duties are in an
      . Should we convert to
      ? The rule says "Use
      • for list items (duties, requirements, qualifications, skills)". So we need to use
        for duties as well, even though original uses
        . We must preserve content word-for-word, but we can change the list tag type? That would be modifying content (changing tag). The rule about preserving content word-for-word likely means we cannot change the textual content, but changing the markup (list type) might be considered a change. However the instruction says "Use
        • for list items". So we must convert any list to
          . That is a structural change but not altering the words. The content inside
          • remains same. So we need to wrap the duties in
            • . The original
              contains
              1. items with leading spaces and  . We'll need to extract those
              2. contents and put them into
                 • . Also need to ensure we keep the text exactly as is, including spaces? The content includes   which are HTML entities for non-breaking spaces. We need to preserve them? Probably we can keep them as part of the li text. But we cannot add or remove content; we can keep the   as is. However we need to produce clean HTML; maybe we can keep the   inside li. Similarly, the
                   for Education and Experience and Skills and Values and Core Competencies already use
                   • . We'll keep them. Now we need to ensure that we don't have any tags left; they should be removed because we use

                     for headers. The content inside strong should be the header text. So we need to replace Introduction with

                     Introduction

                     . But we must preserve the text word-for-word. The text "Introduction" is the same. So we replace the wrapper. Similarly for other headers. Now we need to ensure that we have

                     for introductory paragraphs and general text. The first paragraph after introduction maybe is the paragraph that starts "Established in 1951...". That's a paragraph. Also the next paragraph "Applications are welcome..." etc. Also the paragraph with "IOM’s Approach to Protection..." etc. Also the paragraph with "The IOM Mission in the DRC..." etc. Also the paragraph with "Please refer to this..." etc. Also the paragraph with "Any offer made..." etc. Also "This selection process..." etc. Also "Appointment will be subject..." etc. Also "IOM has a zero-tolerance..." etc. Also "IOM does not charge..." etc. Also "IOM only accepts..." etc. Also "No late applications..." etc. Also "For further information..." etc. We need to keep all paragraphs as

                     . Also need to ensure that any tags remain (they are allowed). The rule didn't forbid tags. So keep them. Now we need to ensure that we don't have any stray numbers or formatting artifacts. The

                     list items have leading spaces and  . We'll keep them but maybe we need to trim leading spaces? The content includes   which is part of the text. We'll preserve them as is. Now we need to construct the HTML. Let's outline:

                     Introduction

                     Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

                     IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

                     Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

                     Organizational Context and Scope

                     IOM’s Approach to Protection promotes a coherent and accountable organizational role in safeguarding the rights of individuals across operational contexts, in line with the Inter-Agency Standing Committee definition8. Working with States as primary duty bearers, IOM programs aim at ensuring full respect for the rights of the individual in accordance with the letter and the spirit of relevant bodies of laws to ensure that individuals’ and communities (rights holders)’ exposure to risks of violence9 are reduced and addressed and that their rights are upheld and needs fulfilled. This approach is implemented through operational pillars – thematic guidance, direct assistance, convening and dialogue, advocacy and communication, training and capacity building and data, research and learning – guided by core commitment to protection mainstreaming, accountability, inclusion, sustainability, systemic change and effective partnership. 
                     The IOM Mission in the Democratic Republic of Congo (DRC) seeks to appoint Migrant Protection caseworker who will operate under direct supervision of the Migrant Protection Officer and overall supervision of Migrant Protection Coordinator. The incumbent will be responsible in ensuring that migrant assistance is delivered safely, and dignified, based on the migrants’ free, prior, and informed consent. The program offers independent, needs-based post-arrival assistance at the request of countries of origin or receiving countries, always with the explicit consent of the migrants. 

                     Required Qualifications and Experience

                     Education

                     • Master’s degree in Social Sciences, International Relations/Affairs, Research, Law or a related field from an accredited academic institution with two years of relevant professional experience; or,
                     • Bachelor’s degree in the above fields with four years of relevant professional experience.

                     Accredited Universities are those listed in the UNESCO World Higher Education Database.

                     Experience

                     • Experience in protection case management (including for survivors GBV and human trafficking, children at risk) in humanitarian or migration contexts.
                     • Experience working with vulnerable persons, ideally including returnees or deported migrants, who have complex needs.
                     •  Experience with referrals and coordination with local protection actors, NGOs, or government services.
                     • Experience working in programs that include a movement operations component is an advantage.
                     • Experience with IOM or other UN agencies, particularly working on assisted voluntary return and reintegration programs, is preferred. 
                        

                     Skills

                     • Knowledge of IOM and Inter-agency protection standards and operational guidelines, including IOM Case Management Guidelines. Knowledge of human rights and international migration law is an asset.
                     • Knowledge of MiMOSA is a strong asset.
                     •  Strong interpersonal skills, ability to interact respectfully with migrants with trauma or complex needs, and proven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds.
                     • Strong interpersonal and teamwork skills.
                     • Ability to deliver assistance in challenging conditions; adaptability and good judgment.
                     • Good written and verbal communication skills; ability to prepare case notes and reports.
                     • Proficiency in MS Office (Word, Excel), tools used for case management.

                     Languages

                     All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

                     For this position fluency in French, English and Spanish is required (oral and written)

                     Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

                     Required Competencies

                     IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

                     Values

                     • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
                     • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
                     • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
                     • Courage: Demonstrates willingness to take a stand on issues of importance.
                     • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

                     Core Competencies

                     • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
                     • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
                     • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
                     • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
                     • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

                     Notes

                     Please refer to this 

                     Translated by AI — may not be perfect

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