Manager - VP Digital Services GTM and Experience Design.Marketing

Our Commitments

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

LIVE Y’ello

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Lead with Care

Can-do with Integrity

Can-do with Integrity

Collaborate with Agility

Collaborate with Agility

Serve with Respect

Serve with Respect

Act with Inclusion

Act with Inclusion

Education

• Minimum of 3 years degree in Marketing, Engineering or Business Administration
• Masters advantageous
• Experience:
• Minimum 5 years’ experience in offering Digital Services in a telecommunication industry of which at least 2 years are at a supervisory or managerial level.
• Experience in supervising/managing others
• Work experience in mobile data services or in an OTT organization would be an advantage.

Competencies

• Functional Knowledge:
• Digital services and ecosystem
• Content, entertainment and e-commerce businesses
• Consumer behaviour and market dynamics
• Mobile data business
• Mobile financial services and ecosystem
• Telecoms charging and service delivery platforms
• Mobile technology as well as national and global trends
• Factors impacting consumer demand
• Business and financial planning
• Customer Experience and User Interface (UI) principles
• Digital Rights Management in the entertainment business
• Fluent in French and English

Skills

• Presentation and documentation skills and ability to present ideas and information clearly
• Assertive and strong “can-do“attitude combined with an ability to prioritize resources to get maximum outputs
• Strong detail focus - attention to detail and accuracy
• Proactive, self-starter, self-manager and tenacity in findings solution to problems
• Highly creative, energetic and imaginative with strong conceptual skills
• Skills in search for new ideas, trends and principles
• Systems thinking – understanding the “big picture”
• Strong learning, planning and analytical skills
• Conflict management and interpersonal skills
• Excellent verbal and written communication and coaching skills
• Ability to:
• Influence peers, clients and suppliers
• Work in a fast-paced, deadline and high pressure driven environment
• Multitask and take direction from multiple sources
• Adapt to shifting priorities, demand and timelines

Behavioural Qualities

• Unify people/Build a team
• Strongly details oriented with strong organizational and analytical skills
• Problem Solver
• Operational Value Creator
• Culture and Change Champion
• Supportive People Manager
• Relationship builder and Manager
• Results Achiever
• Operationally Astute

Strategy Implementation

− Assist in the creation of digital services strategies for media, entertainment and e-commerce in order to achieve penetration, adoption and revenue targets.
− Ensure effective implementation of digital services strategies for media, entertainment and e-commerce by means of providing direction, structure, business plans and support

Staff Leadership and Management

− Source, induct, train and develop a team of digital services professionals to deliver on the digital services strategy
− Develop and implement a performance management system to ensure that the team is performing to the required standards
− Develop and implement a succession planning system to ensure that the team is equipped to deliver on the digital services strategy in the future